Valerie Pearson with RE/MAX DFW Associates in Flower Mound, Texas was recently honored with the office’s Customer Service Award for 2010 at the annual company-wide meeting held at the historic Palace Theatre in Grapevine, TX. As the recipient of this award, Valerie was recognized as a sales associate who received some of the highest accolades for the service she rendered to her clients during the course of 2010. RE/MAX DFW Associates is the largest RE/MAX franchise in Texas with six office locations, over 250 agents and a 2010 record sales volume of nearly $1 billion in closed transactions. RE/MAX DFW Associates was recently named as the number one RE/MAX firm in North Texas, closing 1 in 4 of all RE/MAX transactions in the DFW Metroplex.
“Our buyers and sellers receive a questionnaire after each transaction is completed, asking them to rate the service they received from their sales associate,” notes Mark Wolfe, president of RE/MAX DFW Associates. “Especially important is agent promptness, knowledge and courtesy throughout the transaction. The integrity of the agent is equally important. Although the national average response ratio is between ten and twenty percent, our firm continues to record a seventy percent plus ratio of returned questionnaires, almost always indicating strong satisfaction with the agent. As you could expect with Valerie’s constant dedication to her clients, the questionnaires returned on her behalf indicated she gave exemplary service during the year.”
“I am extremely flattered to receive this award. I make every effort to go beyond my client’s expectations by showing them that they are the ones who matter the most. I hope that each person is not just satisfied, but delighted with the service I provide.” Valerie further expressed her gratitude by stating, “Because it lies on the shoulders of the customers, this award means more to me than any other acknowledgement of sales. Providing outstanding customer service is the key to how I choose to run my real estate business.”
Since joining the RE/MAX network in 2002 and the local RE/MAX DFW Associates Flower Mound , TX office in April, 2006, Valerie has been one of the leading Realtors® in the land and luxury home markets in Flower Mound, Highland Village, Argyle, Bartonville, Copper Canyon, Double Oak, Corinth and Lewisville. Ms. Pearson has resided in the Flower Mound area for over 20 years and has become one of top ranking agents in the entire Denton County area. She was recently inducted into the RE/MAX Hall of Fame and is also a member of the prestigious RE/MAX 100% Club, the RE/MAX Platinum Club and holds the Accredited Luxury Home Specialist designation. In her spare time, she enjoys volunteering for various charities and the town of Copper Canyon, traveling, fishing and scuba diving.
Visit the Flower Mound, Texas Real Estate Resource Page to browse current homes for sale in the Flower Mound Texas Community.
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